There were a few things that bugged Rachel in her job at a telco company. She herself does not like being put on hold and doesn’t want to pass that experience onto clients of Penberthy. Rachel is quick to find out what is needed, listens well and is then even quicker in finding the answer for them. Not a technology fan, Rachel enjoyed the people aspect – which you will find is a common thread amongst Penberthy employees.
“We’re a cohesive team at Penberthy, and I think in a lot of ways it’s the result of real focus on continual learning and supporting each other.”
When you ask Rachel about what she does with her spare time, there’s a look of ‘what spare time?’ Rachel has two small children so her spare time is actually theirs and it sounds like it’s quite messy. Saturday morning is baking time and then the arts and crafts… if it’s messy, they have fun with it. Rachel thinks that even the little things are more exciting when it’s with them – they make life fun.
Rachel likes that Penberthy is a smaller team because they actually get to know people, which along the way, means that they actually care – it sounds cheesy, but it’s true!
On reflection, Rachel has been pretty satisfied with her life so far (and she’s only young!). Her advice is to strive to be the best version of you and aim high, don’t settle for second best because you deserve the best.