Give Feedback or Make a Complaint

Please give us feedback on your recent service/claim:

We would love to hear from you if had a great experience with our team or we have some areas to work on.

    Complaints Process


    Penberthy Insurance appreciate our clients taking the time to notify us of their concerns as this allows us to improve our services and procedures.

    If you have any concerns or wish to make a complaint, please see our guide below:

    Complaints Process (Complaints Guide)

    Complaint Form

    We take your concerns seriously. Let us know in the form below if you would like to make a complaint about an experience you have had with the Penberthy team.

      Get in touch or come meet us over a coffee.

      Phone: 0800 736 237

      Physical Address:

      1 The Strand, Unit G2, Takapuna
      (we are behind Seven Hills Café)

      Call Now - 0800 736 237